Due to the mandatory inspection of imports through the port of Santa cruz (SRZ) by the Bolivian customs authorities, DHL non-documentary shipments will be subject to customs clearance delays.

50% of all incoming cargo is subject to physical "red channel" inspection. Due to the increase in the quantity of goods and the scarcity of customs staff in BO, it is expected that there will be a + 30-day delay in the SRZ GTW order. There are +700 non-file goods in the SRZ GTW backlog.

DHL is currently moving informal non-paper shipments to the replacement LPB GTW to avoid further exacerbating the SRZ backlog. Delivery via LPB will be +1 day in SRZ.

In order to avoid customs delays for Bolivia, it is important to emphasize:

1. Only accept original commercial invoices;

2. Proforma invoices are prohibited, which should be specified item by item, including: brand and model of goods; Whether the product is new or has been used; Incoterms, freight and insurance charges if applicable.

3. Packing list from country of origin is required for goods with multiple items;