The appearance of import forwarders in lianyungang introduces our daily cargo transportation. But do you know the knowledge about forwarders? Let us introduce the difference between designated forwarders (referred to as designated forwarders) and prepaid forwarders (prepaid forwarders) :

First, look at the strength of the company

Designated freight forwarder: generally, it is the agent, branch or office of foreign freight forwarder in China. Company personnel is not necessarily many, but nominally a foreign enterprise. Fund is not abundant commonly, but office place is better commonly!

Prepaid agent: uneven. From hundreds of state-owned enterprises to one or two small agents, capital strength, office location is also the same.

Ii. Attitude towards customers

Designated forwarder: don't know what customer is. You are the customer, the shipper to automatically come to request booking. Prepaid agent: who is god? Customer, of course! Call to say nice things, send emails to quote, customers are in a bad mood free chat (very honored), on holidays and holidays the customer's birthday had better be expressed. Any unreasonable request, as long as the customer gave the order, to do everything. If you don't do well this time, you won't have a chance next time. You want to book a ship the day after tomorrow, no space? Find the entire freight market to find out, can not find out is not enough company strength, their efforts are not enough! Want to book shipping space to talk good monthly statement first (goods is very little and small freight forwarder or profit is very little except)!

Iii. Fee analysis

Designated freight forwarder: in addition to the fixed fee payable in RMB, the operating fee is basically 200, or double the station. Change a single time 100 do not have to discuss! Want bill of lading, must pay first, did not let arrive account to sign sheet pretty good!

Prepaid forwarder: the sea freight has been pressed and pressed, and it is likely to end up with a profit of 10 usd. The RMB fee overcharge has not dared to think. Want to book shipping space to talk good monthly statement first (goods is very little or profit is super little or the exception that client oneself does not want monthly statement)!

Iv. Overall service

Designated forwarder: although the attitude is not good, but generally there will be no major problems. No matter how early you book if there's no space available? Push the next voyage! What's the big deal? The point is, whatever goes wrong is not the fault of the forwarder! If something goes wrong, it should!

Forwarding agent: although the attitude is very good, generally there will be no problems in the middle. But many times there will be some headache accident, dumping the goods (who let the port cargo has not been sent to the station, who let the price pressure so low, and the shipping company is guaranteed to pay the goods first), god knows that the shipping space but I made nearly a hundred phone calls to find; Rise in price, very sorry, the customer you want of that price on the market lower 300 dollars, shipping company at that time just said to apply for try not to say can apply for certainly come down (blind cheat get freight forwarder except). The key is, no matter who is wrong, as long as the problem, is the fault of the forwarder, is not enough ability to get the goods!

With regard to the discussion on why the attitude of the designated forwarder is so bad, here are some views:

1. Most of those who specialize in designated goods are the agents of foreign freight forwarders in China, which is equivalent to the foreign companies who feel very good about themselves and seldom or basically don't pay in advance, so they don't have the habit of serving customers at all.

2. Since it can be made into payment on delivery, basically foreign customers have pressed the freight rate very low. That is to say, there is no profit in China, so high fees, high fees domestic customers are not happy. Basically a few times cooperation down the relationship has been very bad, and worse and worse! Moreover, the relations are very good, want to charge more also embarrassed ah. So the relation can't make too good!

3, make the company that appoints goods technically, foreign head office asks a lot of very strict, but to domestic certain leader there may change a bit flavour, psychology is more depressive at ordinary times a few, and at ordinary times not quite busy, love takes a shelf so, seek a point to make things difficult for someone to give vent to!

According to the customer's summary, if the attitude is too bad. Resolutely find foreign customers to complain, finally as long as the complaint to the foreign freight forwarder, the specific domestic freight forwarder by what punishment do not know, know attitude 360 degrees change! If you want to choose a high-quality lianyungang freight forwarding company, welcome to choose us, lianyungang zhanhang international freight forwarding co., LTD., professional quality and knowledge, if you have relevant needs, welcome to contact us!